At AAHO Limited, we believe in providing our customers with a smooth and hassle-free shopping experience. Our goal is to ensure you are satisfied with your purchase. If you change your mind or find that the item you’ve bought is not suitable, our 30-Day Return & Refund Policy makes it easy for you to return unused items.
Return Policy
You have the right to return any item purchased from AAHO Limited within 30 days from the date of delivery. To be eligible for a return, the following conditions must be met:
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Item Condition: The item must be unused, undamaged, and in a resellable condition. This means it should be in the same condition as when you received it, including all original packaging, tags, and accessories.
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Return Process: The return request must be initiated within the 30-day period. The item should be returned to us in its original packaging or similarly secure packaging to prevent damage during transit.
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Exclusions: This return policy applies to items that are not suitable for the buyer, and it does not cover items that have been used, damaged by the customer, or altered in any way.
Refund Process
Once we receive your returned item, we will process your refund promptly. Refunds will be issued to the original payment method used for the purchase. Please note, shipping costs are not refundable unless the return is due to a mistake on our part, such as sending the wrong item.
Hassle-Free Returns
We strive to make your return experience as easy as possible. If you wish to return an item, please contact our customer service team to initiate the process. We will provide you with all the necessary instructions for returning your purchase.
In case of any issues or if the return does not meet the policy conditions, we will work with you to find the best possible solution.
Exceptions
Certain items may not be eligible for returns due to hygiene reasons, special orders, or other specific product conditions. These exceptions will be clearly stated on the product page or communicated at the time of purchase.
Contact Us
If you have any questions or need assistance with your return or refund, feel free to reach out to our customer support team. We are here to help ensure your satisfaction.